Our Mission

Yorba Linda Water District will provide reliable, high quality water and sewer services in an environmentally responsible manner, while maintaining an economical cost and unparalleled customer service to our community.

Our Vision

Yorba Linda Water District will become the leading, innovative and efficient source for high quality reliable services.

Core Values

customer serviceThe Yorba Linda Water District Board of Directors and staff are guided in everything we do by the following core values:

Integrity – We demonstrate integrity every day by practicing the highest ethical standards and by ensuring that our actions follow our words.

Accountability – We acknowledge that both the Board and staff of the District are accountable to the public that we serve, as well as to each other.

Responsibility – We take full responsibility for our actions- both our successes and our opportunities for growth. We maintain a commitment of courtesy, assessment and resolution with all customer concerns.

Transparency – We promote a culture where we actively listen to our customers and communicate openly about our policies, processes and plans for the future.

Teamwork – Success centers on all departments working together and sharing information and resources to achieve common goals. We are dedicated to ensuring that every voice of the District, from the Board to each individual employee is treated with dignity and respect, and that differences are valued and individual abilities and contributions are recognized.