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Yorba Linda Fire Update

Yorba Linda Water District joins our community in praising the fire, police and volunteer response to the recent fire, and in being thankful that there was no loss of life. Our thoughts and condolences go out to those who lost homes or suffered damage to their homes during the fire.

Through out the fire and continuing even now, our employees worked in close coordination with our water suppliers as well as with the City of Yorba Linda, Orange County Fire Authority, the Water Emergency Response Organization of Orange County (WEROC) and local police officials. During the fire, we pushed 20 million more gallons of water than normal – a 75 percent increase over normal daily flows – to provide water to fire fighters.

 

 

Fire Hydrant Update

Yorba Linda Water District inspects and tests the nearly 4,000 fire hydrants in our system each year.

Tampering with fire hydrants may cause personal injury or damage to the water system. If you have questions about a hydrant please call Yorba Linda Water District at 714-701-3000

Orange County Fire Authority -- After Action Reportnew
Freeway Complex Fire Assessment Report Related Questions and Answers
Water System Question Submittal
Freeway Complex Fire Disaster Response & Water System Assessment
Customer Letter
Water District Studying Reported Hidden Hills Water Availability Issues
Boil Water Notice Lifted
Counseling Available for Fire Victims
Help Us Compile Our Incident Report



Freeway Complex Fire Disaster Response & Water System Assessment


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Water System Assessment Question Submittal


Please fill out the following form if you have any questions regarding the Freeway Comples Fire Disaster Response & Water System Assessment Report. All Questions will be answered and listed in the Water System Assessmetn F.A.Q.'S

Name:


Address*:


Question*:



Best Phone Number for Contact:


*Required field.

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Yorba Linda Water District Freeway Complex Fire Assessment Report Related Questions and Answers

NOTE: (For more information, references in parentheses are to the District’s Disaster Response and Water System Assessment Report (Assessment Report), dated January 8, 2009 and available for download at www.ylwd.com/fireupdate/YLFireUpdate.html

Was it true that 4 fire hydrants were replaced following the fire?

Two fire hydrants were repaired and one was replaced following the Freeway Complex Fire. (Reference Assessment Report, Chapter 10, paragraph 2.)

What were the water levels for all the reservoirs during the firestorm (in graph form)?

The reservoir water levels are shown in graph form for each reservoir for Friday, November 14th, Saturday November 15th and Sunday, November 16th. To get to these graphs click this link.

What can District customers do to help move the Hidden Hills Reservoir project forward?

The District is currently soliciting construction bids for the Hidden Hills Reservoir Project. The bid due date is currently scheduled for February 24, 2009.

Is the General Manager of the District a registered Civil Engineer?

The current General Manager is a Civil Engineer registered in the State of California.

Is there a Registered Civil Engineer schooled and experienced in hydraulics on the District’s staff? Who is it and what can you tell us about him?

Both the General Manager and the Engineering Manager are Registered Civil Engineers with schooling and decades of combined experience in hydraulics. The District also consults on a regular basis with engineering firms that have many experienced and Registered Professional Engineers on staff.

What percentage of our water comes from the District?

Over 90% of the City of Yorba Linda is served by YLWD. Click on the link below to see the District’s service area with city boundaries. The thin blue and magenta strip in the middle of YLWD’s Water Service Area shown on this map is the only area in the City of Yorba Linda that YLWD does not serve water to. This area is referred to as the Locke Ranch and is served by a private water purveyor, the Golden State Water Company. YLWD does provide sewer service in the Locke Ranch area. http://www.ylwd.com/images/maps/button-CityBdry.gif

In the area of the Hidden Hills development, bonds were sold for a water system. The citizens have paid in these bonds for years. Can you tell me what has been done with this money over the past 15 years?

The District sold a total of $17M in bonds for Improvement District No 2. (ID No. 2), which includes the Hidden Hills area and all the commercial and residential developments east of Hidden Hills Road and north of La Palma Avenue to the eastern boundary of the City of Yorba Linda. These bonds were issued as follows: 1979 Series A - $1M, 1984 Series B - $10M and 1990 Series C - $6M. The money spent to date has purchased a prorata share of a 30 cubic feet per second (13,500 gallons per minute or gpm) water supply connection with Metropolitan Water District of Southern California and the Allen McColloch Transmission Pipeline supplying water to that turn out from the Robert B. Deimer Filtration Plant; miles of transmission pipelines conveying water to and throughout ID No. 2; four existing reservoirs with combined capacity of 12.6 million gallons; four existing booster pump stations with combined capacity of 10,250 gpm and two shallow groundwater wells The debt service for these bonds was retired in May 2005 and there has have been no taxes assessed for these purposes in ID No. 2 since. The 2007-2012 Five Year Plan of Capital Improvements identified projects that would spend down the $9M+ balance in the ID No. 2 bond fund balance for projects that will improve service to the area. These projects include the Hidden Hills Reservoir and Santiago Booster Pump Station Improvements, transmission pipeline improvements, upgrades to another supply connection and portions of the groundwater production and transmission system improvements.

What is standing in the way of the reservoir being built and when can we anticipate it being completed?

Construction of the Hidden Hills Reservoir is currently estimated to begin by Summer 2009 with completion by year end 2010. Final rights of way, permitting and environmental approvals are still pending but are expected to be approved or authorized in time to award a construction contract to meet this schedule.

Hydrant testing – are there records of the hydrant maintenance schedule including which hydrants have been tested, when and the results including the flow and pressure measurements? Where are these records maintained?

Yes. Fire hydrant maintenance records are kept at the District’s Operations and Maintenance Facilities. (Reference Assessment Report, Chapter 10, paragraph 1 for the preventative maintenance program.)

There have been complaints about low water pressure throughout our community. Are there records/minutes regarding this issue and what decisions have been made to either defer or correct this problem?

The District maintains records including Board of Directors agendas and minutes documenting action items and approvals on the business of the District.

What is the minimum water pressure requirement for this community?

The District’s 2005 Water Master Plan establishes a system performance objective to provide a minimum of 40 psi during average day, maximum day and peak hour demands throughout the District’s service area. The minimum residual pressure for fire flow conditions is set at 20 psi for the flowing hydrant. The fire flow requirements are established by local and state adopted fire codes and are determined for each subdivision, land development and lot improvement by land use densities, structure type, size and distance from an approved water source. The water system serving Yorba Linda, like the vast majority of residential community water systems, is not designed to fight wildland fires and is not designed to provide flow to all fire hydrants and all customers simultaneously.

Can you confirm for me exactly what areas had reported low water pressure and in exactly which pressure zone each problem site is located?

This question is answered in the Assessment Report.

What is the reservoir and pumping stating layout for getting water up to the higher elevations?

This question is answered in the Assessment Report.

How many reservoirs are there and at what elevations?

This question is answered in the Assessment Report.

How many pumps are used to get water from one reservoir to another?

Typically, YLWD booster pump stations have three or four pumps each.

Can you explain the backup system and what happened during our fire?

The booster pump stations typically have dual energy, that is, one or more electric pumps and one or more natural gas driven pumps. See the Assessment Report for what happened during the fire at the Santiago Booster Pump Station.

Is there a layout map of the water distribution system and can we have a copy of this document?

This question is answered in the Assessment Report.

Can you verify what the reason for the lack of water pressure at the higher elevations? We have been told a pumping station burned, is this true? What happened to the backup pump? How old was this backup pump? When was the last time this backup pump was tested?

This question is answered in the Assessment Report.

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Customer Letter

A letter was sent out to the Yorba Linda Water District customer regarding the release of the Freeway Complex Fire Disaster Response & Water System Assessment Report on January 12, 2008. To view the letter click here.

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Boil Water Notice Lifted

El Adviso de Hervier el Aqa Ha Sido Cancelado

November 20, 2008 – The District announced today that it is no longer necessary for residents of Hidden Hills Estates to boil or disinfect their tap water. More here

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Counseling Available for Fire Victims

To assist customers who suffered catastrophic losses and related trauma during the fire, the Yorba Linda Water District has arranged to provide the services of a grief counselor, free of charge.

Please contact Dr. Renee Christiansen directly to set up an appointment:

Dr. Renee Christensen Ph. D., CEAP, SAP, CISM,
Phone: 714 749-8134
Fax: 714 526-4986
Email: drchristensen@sbcglobal.net
Web: www.criticalincidentdebriefing.com/

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Help Us Compile Our Incident Report

The District’s engineering and operations personnel continue to pour over data from our Supervisory Control and Data Acquisition (SCADA) system and reports from the field, media, police and the Orange County Fire Authority in order to make recommendations for increased system performance in the future. When the report is completed, it will also be made public.

If you have eyewitness or anecdotal information that can contribute to our understanding of our system’s performance during the fire, please provide it by filling out the form below. We are interested in information on hydrant performance and water pressure.

Name:


Address of Incident*:


Time and Date of Incident*:


Description of Incident*:



Check here if this is an eyewitness report:
Check here if this is a second-hand or anecdotal report:

Your Address:


Best Phone Number for Contact:


*Required field.

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