Dear Valued Yorba Linda Water District Customer,

With the incredible response from YLWD customers, the District was able to meet the State Water Resources Control Board’s 36% conservation mandate based on 2013 usage data. On Tuesday, July 25, 2017, the YLWD Board unanimously approved a one-time application of a Conservation Credit in an equal dollar amount to active customer connections for water service from penalties assessed from July 2015 to May 2016.

 1. What is the amount of the refund given to each active water connection?

Customers with water service as of July 25, 2017 will receive a one-time credit of $44.46.

2. How are the credits being calculated?

The balance in the Administrative Penalty fund is $1,105,722.93. The credit will be given to 24,872 active customer connections for water service. The one-time credit is $44.46.  

3. Can I file a claim or complete any paperwork to receive the refund? Is there a time limit to file for the refund?

No action is required on your part. The credit has been applied to your account and will be reflected on your next bill beginning in August 2017. 

4. Why am I receiving a credit?

On Tuesday, July 25, 2017, the YLWD Board unanimously approved a one-time application of a Conservation Credit to active customer connections for water service to encourage customers to utilize the credit to adopt Governor Brown’s Executive Order B-37-16 “Making Conservation a California Way of Life” for YLWD. The following recommendations will provide increase water use efficiency in your outdoor landscaping.

For more information on conservation devices visit, www.socalwatersmart.com or www.ocwatersmart.com.